Privacy Policy

At Tommy’s Tails Pet Emporium (TTPE), we take your privacy seriously. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our services, including grooming, walking, and training.
What Information We Collect
We collect the following types of personal information from you:
  • Contact Information: such as your name, address, phone number, and email address.
  • Pet Information: such as your pet’s name, breed, age, and health information.
  • Payment Information: such as your credit card information and billing address.
  • Service Information: such as the type of service you requested, the date and time of the service, and any special instructions.
  • Usage Information: such as information about how you use our website or interact with us on social media.
How We Use Your Information
We use your personal information for the following purposes:
  • To provide our services to you: we use your contact information to communicate with you about your pet care needs and to schedule and provide the services you requested.
  • To process your payments: we use your payment information to process your payments for our services.
  • To improve our services: we use your usage information to understand how you interact with our website and social media pages and to improve our services.
  • To market our services: we may use your contact information to send you promotional offers or other marketing materials about our services.
How We Share Your Information
We may share your personal information with the following types of third parties:
  • Service Providers: we may share your personal information with third-party service providers who help us provide our services, such as payment processors, website hosting companies, or email service providers.
  • Business Partners: we may share your personal information with business partners who help us market our services, such as social media platforms or advertising networks.
  • Legal Authorities: we may share your personal information with law enforcement or other legal authorities if we believe in good faith that such disclosure is necessary to comply with the law or protect our rights, property, or safety.
Your Choices and Rights
You have the following choices and rights regarding your personal information:
  • You can choose not to provide us with certain types of personal information, but this may limit your ability to use our services.
  • You can opt-out of receiving promotional emails from us by following the instructions in the email.
  • You can request access to or correction of your personal information by contacting us using the information below.
How We Protect Your Information
We use reasonable measures to protect your personal information from unauthorized access, use, disclosure, or modification. However, no security measure is completely secure, and we cannot guarantee the security of your personal information.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website and will indicate the date of the last revision.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
services@tommystails.com
Effective date: March 13, 2023.